Frequently Asked Questions

For the fifth and final edition of stillspotting nyc, Charlie Todd and Tyler Walker of Improv Everywhere, along with audiologist Tina Jupiter present Audiogram a 65-minute experiential and theatrical group hearing test designed for the South Bronx. Visitors to Audiogram will take part in an interactive group hearing test guided by a pre-recorded audio track transmitted through personal mp3 players and borrowed iPods. Audiogram will be offered rain or shine on Saturday, October 13 and Sunday, October 14 at five times each day: 12 pm, 1:30 pm, 3 pm, 4:30 pm, and 6 pm.

Q: What happens on this tour?

A: Audiogram combines the format of a live hearing evaluation with ambient sounds from the Joyce Kilmer Park off the Bronx Grand Concourse. Participants will engage with pre-recorded sound that can be downloaded to personal mp3 players or borrowed iPods. Walking through the park, a narrator will guide listeners through changing perspectives on sounds in the city so that, among the aural bleeps and blips, participants may encounter surprises along the way. A few days before the project, participants who have purchased tickets will receive a link from which to download the Audiogram audiotrack onto their mp3 players.

Q: Where does the tour start?

A: The Audiogram ticketing kiosk is located in the lobby of the Bronx Museum of the Arts at 1040 Grand Concourse at 165th Steet in the Bronx. Participants receive their Audiogram wristbands here, rent mp3 players, and walk to nearby Joyce Kilmer Park to start the hearing test.

The nearest subway lines to the Bronx Museum of the Arts are the B and D trains to 167 St/GrandConcourse, the 4 train to 161 St/Yankee Stadium, or the Bx1 or Bx2 bus to 161 St and Grand Concourse.

Q: When does the tour take place?

A: The tour will take place rain or shine on the weekend of October 13 and 14 at 12 pm, 1:30 pm, 3 pm, 4:30 pm, and 6 pm.

Q: How long does the tour last?

A: The audio guide lasts approximately 65 minutes but please plan for a 90-minute experience including check-in. If you are coming to the Bronx from another borough, please take into account additional travel time.

Q: What if I do not own an mp3 player?

A: For participants, a limited number of iPods will be available for those who do not own Mp3 players. Mp3 players MUST be reserved when purchasing tickets online and participants are requested to bring a photo ID to check out equipment and to arrive at least 30 minutes before their ticketed tour time to pick up their devices.

Q: Is there a specific route to follow?

A: Yes. There is a specified route for the sound walk, in which participants view sights that correspond to the poetic narrative and sounds. The tour is meant to be experienced by following the route on the path.

Q: How far is the walk? How long does it take?

A: The 65-minute experiential and theatrical group hearing test will take place over four city blocks. There is some walking and moderate physical activity involved.

Q: Does the event still go on if it rains?

A: Yes. Please bring an umbrella and wear appropriate shoes if it is raining.

Q: Is this tour appropriate for corporate events?

A: Yes. This tour can be used for corporate team building, college groups, retreats, etc.

Q: Do I need to book a ticket in advance?

A: This is a limited engagement, so it is best to purchase tickets in advance. Visit the Staten Island page for more information on ticket purchases.

Q: If a particular day is sold out, is there a waiting list?

A: If a specific day is sold out, please select another day. There will not be a waiting list.

Q: Where can I purchase tickets?

A: Tickets can be purchased online and at the stillspotting nyc ticketing kiosk at the lobby of the Bronx Museum of the Arts 1040 Grand Concourse at 165th Street, Bronx, NY (by credit card only, provided tickets are not sold out). We recommend purchasing your tickets in advance of the tour date.

Q: Do I need to take cash with me?

A: Cash is not accepted to purchase tickets. Credit cards are the only accepted form of payment. Tickets are purchased online or at ticketing terminals on-site.

Q: How can I get help purchasing tickets online?

A: For help purchasing tickets online, please call Tix.com support at

(800) 504-4849 (option 2 for customer service).

Q: What does the price of the ticket include?

A: A ticket to Audiogram grants access to a self-guided sound walk tour. Tickets are $12 for adults (ages 12 and up) and $10 for members. Children under 12 receive free admission. Discounted rates are available for groups of ten or more. Advanced registration is strongly suggested.

Q: Is Audiogram accessible for children?

A: Yes. Families are always welcome on the main tour. We are also offering a Family Program on Sunday, October 14 at 11 am. In preparation for participating in Improv Everywhere’s interactive experience in Joyce Kilmer Park (off the Grand Concourse) families are invited to a pre-event orientation at the Bronx Museum of the Arts. This family program will feature hearing exercises, art activities, and refreshments.

Q: How can I take advantage of the stillspotting nyc cycling program?

A: Visitors wishing to travel by bicycle around Staten Island may take advantage of an additional free self-guided cycling tour of the neighborhood, which highlights issues of silence and noise around the neighborhoods of Randall Manor, New Brighton, St. George, Tompkinsville, Stapleton, Clifton, and Rosebank. This cycling tour also directs participants out to places such as the Garibaldi-Meucci Museum and the Alice Austen House. The bike tour’s total distance is approximately 8.5 miles, which takes about 1–1.5 hours cycling. There is also a shorter 30–45 min cycling option. A map with a suggested bike route is available at the ticketing kiosk and for download. To participate, download the Bike Tour Map (PDF)

Q: Can I leave my personal items somewhere during my visit?

A: No, there will not be an area to leave your belongings, so please bring only items that you can carry with you for the duration of the day. The Guggenheim Museum is not responsible for lost or stolen items.

Q: Can I follow stillspotting nyc on social media?

A: Yes, Follow @Guggenheim and #stillspottingnyc on Twitter. Share your photos from the tour on our Flickr page. Check in on FourSquare.

Q: Is Audiogram wheelchair accessible?

A: The Bronx Museum of the Arts and Joyce Kilmer Park are both wheelchair accessible. Please note that some parts of the program occur on the green lawn at Joyce Kilmer Park. Please ask a stillspotting nyc staff member for additional assistance.

Q: Are cameras allowed during the visit?

A: Yes, Photography and filming are allowed on the tour. If you take pictures of your Audiogram experience we encourage you to share them at flickr.com/groups/stillspottingnyc or use #stillspottingnyc on Instagram.

Q: Can I visit the Solomon R. Guggenheim Museum with my stillspotting nyc ticket?

A: The Staten Island edition of stillspotting nyc is an off-site event. A ticket purchase for Audiogram does not enable access to the Solomon R. Guggenheim Museum, or vice versa. A ticket to the Solomon R. Guggenheim Museum does not enable access to the stillspotting nyc tour.

Q: What is the cancellation policy?

A: Please note that all payments are nonrefundable.

Q: When and where is the next edition of stillspotting nyc?

A: Audiogram is the fifth and final edition of the stillspotting nyc project.

Q: When and were is the stillspotting nyc finale event?

A: The upcoming finale for stillspotting nyc will occur on Tuesday, October 9, at 7 pm. The Guggenheim and Unsound—creators of the celebrated New York festival—host a variety show of talks, performances, films, readings, and statements by architects, artists, planners, scientists, politicians, philosophers, and musicians as a finale reflecting upon the issues explored within the five editions of stillspotting nyc. This event is presented as part of Archtober: Architecture and Design Month and will take place in the Peter B. Lewis Theater of the Guggenheim Museum. Tickets are $10, $7 members, $5 students. For more information and tickets, visit stillspotting.guggenheim.org/learn.

Q: How else can I be involved in the stillspotting nyc project?

A: In conjunction with the projects organized around the city, visitors may identify and plot out their personal areas of quiet and respite in a personalized map as part of the Create Your Own Stillspot program.

For any additional questions not addressed above, send an email or call 212-423-3515 to leave a message and someone will get back to you.

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